PrimaryCare

Get the plan you need for the peace of mind you deserve. From essential inpatient protection to complete outpatient care. We'll cover you at home, on the road, and everywhere in between.
Done
Three plan tiers with limits up to $3,000,000/year
Done
Flexible add-ons: outpatient, dental, maternity, optical, USA coverage
Done
Global portability across countries
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Family & No Claim Discounts Available
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Find the health insurance you need

Choose health insurance from one of our many plans for you and your family.
We've got you covered, wherever your journey takes you.

Key features

Pacific Cross provides you with great service for you next health plan and travel plan.
Locations

Free Choice of Doctors & Hospitals

Your health should be your choice, that's why Pacific Cross lets you choose.
Globe

Flexible Geographic Coverage

Because we know you're on the move.
Coins

Unlimited Benefits

Get as many benefits as you need at an affordable rate.
Schedule of Benefits
Core Pulse Complete
Area of Cover Worldwide excluding USA
(Option to include USA)
Worldwide excluding USA
(Option to include USA)
Worldwide excluding USA
(Option to include USA)
Maximum Limit per Policy Year $2,000,000 $2,500,000 $3,000,000
Annual Inpatient Deductible $1,000

Option: $2,500 / $5,000 /
$7,500 / $10,000
Nil

Option: $1,000 / $2,500 /
$5,000 / $7,500 / $10,000
Nil

Option: $1,000 / $2,500 /
$5,000 / $7,500 / $10,000
Hospitalisation Benefits
Room and Board Up to Standard Private Room
(Option for Semi-Private Room Accommodation in Hong Kong)
Parent Accommodation An extra bed in the same room for a parent accompanying an insured child under 12 years old 100%
Intensive Care Unit, Coronary Care Unit and Operating Room 100%
Surgeon's Fee Includes pre-surgical assessment and normal post-surgical care for each operation 100%
Anaesthetist's Fee 100%
Miscellaneous Inpatient Charges For required diagnostic laboratory tests, diagnostic imaging, prescribed medicines; Professional Fees; blood and plasma; wheelchair rentals; outpatient surgery; surgical appliances and devices; and intra-operative standard prosthetics (as approved by the Company); and any types of lenses (up to $800) following cataract surgery 100%
Pre-hospitalisation Treatment For consultation, prescribed medicine, and medically necessary basic diagnostic tests by written referral from a Physician prior to a covered Hospitalisation for the same medical condition 100%, up to within 30 days prior to an eligible surgical procedure 100%, up to within 30 days prior to an eligible surgical procedure 100%, up to within 30 days prior to an eligible surgical procedure
Post-hospitalisation Treatment For consultation, prescribed medicine, basic diagnostic tests, and physiotherapy ordered by written referral following a covered Hospitalisation for the same medical condition, rendered by the same Attending Physician or Surgeon 100% up to 30 days following discharge from hospital or after Hospitalisation Treatment of non-Inpatient case 100% up to 60 days following discharge from hospital or after Hospitalisation Treatment of non-Inpatient case 100% up to 90 days following discharge from hospital or after Hospitalisation Treatment of non-Inpatient case
Prescribed Advance Diagnostic Imaging Medically necessary magnetic resonance imaging (MRI), computerised tomography (CT), and positron emission tomography (PET) scans received in covered inpatient Hospital, day surgery, or outpatient by written referral of a Physician 100% 100% 100%
Newborn Acute Condition Cover Inpatient treatment only. Please refer to the terms and conditions N/A Up to $100,000
lifetime limit
Up to $150,000
lifetime limit
Congenital and Hereditary Condition N/A Up to $100,000
lifetime limit
Up to $100,000
lifetime limit
Organ Transplant Fees for kidney, heart, lung or liver transplants. This benefit is a lump sum maximum per organ and no other policy benefits such as expenses for regular medical care of consultation, diagnostic tests and long-term medication are payable in respect of Organ Transplant $100,000 $300,000 100%
Donor cost, covered at 50% up to the limits Cover 50% up to $50,000 Cover 50% up to $75,000 Cover 50%, up to $100,000
Kidney Dialysis i.Treatment for Kidney Dialysis on an inpatient basis ii.Treatment for Kidney Dialysis on a day or outpatient basis

i.  100%

ii. Up to $50,000

i.  100%

ii. Up to $100,000

100%
HIV/AIDS Coverage will apply when HIV and/or its related illnesses present for the first time after 5 years continuous coverage under the Policy and any renewal thereof, with lifetime limit of: $25,000 $100,000 $150,000
Hospital Cash Benefit For inpatient treatment received without charge or received at a public hospital $100 per night,
up to 5 nights
$100 per night,
up to 15 nights
$150 per night,
up to 15 nights
Home Nursing Immediately after a hospital confinement and certified to be medically necessary by the attending physician 100%
up to 20 days
100%
up to 20 days
100%
up to 30 days
Rehabilitation When certified necessary by the attending physician for inpatient, day case or outpatient treatment starting within 14 days immediately after the hospitalisation 100%
up to 30 days
100%
up to 45 days
100%
up to 60 days
Oncology Treatment Non-surgical treatment of Radiotherapy, Chemotherapy, targeted therapy, immunotherapy, hormonal therapy (by way of infusion, injections or oral medications) and fees for bone marrow transplant and peripheral stem cell transplants when treatment cancer with or without high dose chemotherapy received as inpatient, day case or outpatient treatments 100%
Hospice Care For Terminal Illness with lifetime limit of $25,000 $50,000 $100,000
Psychiatric and Mental Disorders Hospital charges with lifetime limit of $50,000 $150,000 $200,000
Emergency Benefits
Emergency Room Treatment 100% 100% 100%
Walk-in Treatment $250 $300 $500
Accidental Damage of Teeth Emergency treatment for up to 7 days following accidental loss or damage caused to sound natural teeth 100% 100% 100%
Emergency Local Ambulance Service 100% 100% 100%
Emergency Assistance Service 100% 100% 100%
Repatriation of Mortal Remains Covers costs for repatriation of mortal remains of the Insured Person to home country or country of residence 100% 100% 100%
Outpatient Benefits
Annual Maximum Limit Nil
($3,000 option)
Up to $7,000
combined limit
100%
General Practitioner and
Specialist consultations
100%
Prescribed Medicines and Drugs 100%
Prescribed diagnostic laboratory tests,
basic diagnostic tests
100%
Physiotherapy Treatment Up to 5 sessions
per Policy Year
Up to 10 sessions
per Policy Year
100%
A referral letter for every 8 sessions
Psychiatric Treatment N/A Up to $1,000 Up to $2,500
Alternative Medicines/Treatment Fees for visits to chiropractor, homeopath, osteopath, podiatrist, acupuncturist, bonesetter, herbalist and Chinese Medicine Practitioner, and prescribed herbs N/A Up to $2,000
combined limit
100%
Of which Traditional Chinese Medicine Practitioner Maximum 10 sessions
per Policy Year
Maximum 20 sessions
per Policy Year
Medical Check-up and Vaccination Annual limit for routine medical check-ups and vaccinations N/A $250 $350
Optional Benefits
Outpatient Cover $3,000 option N/A
Worldwide including USA Optional benefit
Dental Care Benefit - Routine Dental Routine oral examination (Scaling, Polishing and prophylactic treatments), fillings, root canal treatment, extractions, treatment of dental abscesses, gum treatments, X-rays N/A $1,000 option
Dental Care Benefit - Major Dental Bridges, implants, orthodontic treatment and dental prostheses (dentures resulting from an accident to natural sound teeth only), crowns, inlays (orthodontic dental treatment paid up to 50%)
(8 months waiting period applies)
N/A $3,000 option
Maternity Benefit Maximum limit per pregnancy including pre- and post-natal treatment after 12 months waiting period (90 days for miscarriage and therapeutic abortion) N/A $5,000 & $10,000 option
Complications of pregnancy 100%, up to the selected option limit
Optical Care Benefit Eye examination, prescription lenses, glasses & frame N/A $300 option
Discount Options
Annual Inpatient Deductible Option: $2,500 / $5,000 /
$7,500 / $10,000
Option: $1,000 / $2,500 /
$5,000 / $7,500 / $10,000
Option: $1,000 / $2,500 /
$5,000 / $7,500 / $10,000
Semi-Private Room Accommodation For treatments received in Hong Kong Optional discount
This option is only available to Insured Persons whose Country of Residence is Hong Kong.
High-Cost Country Optional discount
This option is available exclusively to Insured Persons whose Country of Residence is within the APAC region, as determined by the Company.

For Hospitalisation Treatment and non-surgical cancer treatment received in Hong Kong or Singapore, the Company will reimburse up to 70% of Eligible Expenses and payable under the Benefit Schedule, with the 30% co-insurance applied first and the annual deductible applied after the co-insurance. This applies regardless of whether the treatment is billed as inpatient, day-patient, or outpatient, provided it meets the definition of Hospitalisation Treatment.

Downloads

PrimaryCare Brochure
PrimaryCare Benefit Schedule
Application Form
T & C

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