Travel & lifestyle

Moving to the UK? What You Need to Know About Customs

Moving countries is always a big step, the last thing you want is a surprise customs charge or lost shipment.

Moving to the UK? What You Need to Know About Customs

Preparing for Your Move: It's Not Just About the Suitcases

Planning a move to the United Kingdom is exciting — new adventures, a new culture, perhaps even a new accent. But before you get carried away booking afternoon tea or dreaming about weekend trips to the countryside, there’s a not-so-glamorous part of relocating that deserves your attention: customs regulations.

Bringing personal belongings into the UK involves more than packing and shipping. Understanding what you’re allowed to bring, what needs to be declared, and what taxes may apply will help you avoid frustrating delays or unwanted fines. And while we’re at it, don’t overlook the importance of Travel Insurance, especially when you’re entering a new country with unfamiliar systems and unexpected costs.

What Happens to Your Belongings at the Border?

When your items arrive in the UK — whether it’s via air freight, courier, or mail — they’ll pass through customs. This is standard procedure, even if you’re just shipping your used sofa or favorite frying pan.

Here’s the general rule:

  • Value Added Tax (VAT) applies to most items unless they’re gifts under £39.
  • Customs duty kicks in for goods valued over £135 — whether new, used, gifted, or bought online.

You’ll typically be notified by the postal or courier service if duty is due. They’ll give you a deadline (usually around three weeks) to pay up. If you miss it, your package might be returned or worse — destroyed.

So yes, it’s a little more paperwork than throwing your stuff in a box and hoping for the best.

Shipping from the EU? It's Not What It Used to Be

Brexit changed more than headlines. If you’re moving goods from an EU country into the UK, you're now dealing with a border — and that means full customs procedures.

That includes:

  • Declaring goods at customs
  • Providing security data
  • Potential taxes and import fees, even on online purchases

Some retailers might factor these into your bill, but if they haven’t, you could get a surprise fee when your parcel arrives. Always double-check — or ask.

What You Can (and Can’t) Bring Into the UK

Whether you’re flying in or receiving goods via courier, here’s a general overview of what’s allowed, what’s restricted, and what’s completely off-limits.

Everyday Items to Watch

  • Liquids in your carry-on: No more than 1 liter total, with each container under 100 mL.
  • Prescription meds: Bring them with a copy of your prescription, just in case.
  • Pets: Regulations vary — vaccinations and pet passports are often required.

Not Welcome, Anywhere From

  • Illegal drugs
  • Pepper spray or any self-defense spray
  • Obscene material
  • Counterfeit or pirated items
  • Sharp weapons

Restricted (With Proper Paperwork)

  • Firearms or ammunition
  • Items made from endangered animals or plants
  • Certain types of communication devices (like radio transmitters)
  • Rough diamonds

Yes, rough diamonds — this isn’t just a metaphor. You actually need a permit.

When relocating abroad, it’s easy to focus on the logistics of your stuff and forget about your own well-being. That’s why Pacific Cross offers a range of Travel Insurance and Health Insurance products tailored to expats and travelers alike. Our plans are designed to give you peace of mind whether you're moving long-term or just starting your international journey.

Duty-Free Limits: Know Your Allowances

There’s good news: you can bring certain goods into the UK without paying tax — as long as they’re for personal use or gifts. Here's what you’re allowed to bring in tax-free if you're of legal age:

  • 42 litres of beer
  • 18 litres of still wine
  • 4 litres of spirits (over 22%) or 9 litres of sparkling wine
  • Tobacco: You’re allowed either 200 cigarettes, 100 cigarillos, 50 cigars, or 250g of tobacco

But, you can’t mix and match alcohol or tobacco allowances — choose one type from each category.

For those bringing in higher volumes of goods (especially anything commercial), you’ll need to declare them and may be charged accordingly. There’s an online declaration system that allows you to register certain goods ahead of your arrival — but it only applies under specific thresholds (under £1,500 value, under 1,000kg, and not restricted).

A Few Final Tips Before You Move

  • Label everything clearly: Especially if you’re sending personal belongings or gifts.
  • Don’t pack restricted items “just in case”: Customs officials take rules seriously — and you should too.
  • Keep receipts or proof of value: These are handy when calculating duties or resolving disputes.
  • Stay insured: Travel Insurance doesn’t just cover trip cancellations — it can help you access quality medical care in case of illness or injury during or after your move.

Welcome to the UK — With Less Stress

Moving countries is always a big step. Between setting up a new home, adjusting to the culture, and dealing with UK weather, the last thing you want is a surprise customs charge or lost shipment.

By understanding the customs process and making sure you're protected with solid Travel Insurance, you’ll start your new life in the UK on the right foot. And if you ever need support, Pacific Cross is here to help — with insurance products designed for global citizens just like you.

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